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When will I get my refund?

  • Cancelled orders will start the refund process immediately upon cancellation. 
  • Returned orders will start the refund process once items have been received. 

You will receive an email confirmation of refund once it is processed. Your refund will be applied back to your card within 7-10 business days depending upon the processing time that your bank offers.


How long is the refund process?

Typically, orders placed using Shop Pay as a checkout option can take up to 30 days to process.

Orders placed using Paypal Express Checkout can take up to 90 days to process.


You will receive notification via email once orders have been cancelled and refunded. For additional questions, contact [email protected].

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