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What's Park Candy's Domestic Shipping Policy?

Most Park Candy items ship to you via USPS Standard Delivery or UPS Ground and will arrive within 5-7 business days or less. Exceptions include preorders and items shipped from locations other than our main warehouse which include products printed on demand such as phone cases, t-shirts, sweatshirts and all otherwise noted.

 

Depending on when you place your order and whether or not your item is a preorder, your tracking number may take a few business days to become active.

 

Can I cancel an item before it ships?

Yes! Please contact [email protected] before your order ships and we will do our best to cancel it for you. Once your order has begun shipping, changes or cancellations will not be possible and you will need to wait until it arrives to request an exchange or a return.

 

Click here for more information on requesting a return.

Click here for more information on processing an exchange.

 

Shipping Charges

The cost of to shipping varies and depends on the size, weight, and destination of the shipment. Your total shipping charges will appear during the Checkout process, before payment is entered. 

 

Restrictions

We are unable to ship to a PO Box location for any items shipped via UPS. Please contact us at [email protected] if you don’t have any other options and we will do our best to make sure you can have some other options.

 

If you would like to return or exchange your item, please click here to utilize our online Return/Exchange process or contact [email protected] for more information.

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