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What is your return policy?

We allow a return for pretty much any reason from damages to bad fit. We totally understand and are willing to work with you to make sure you are 100% satisfied with your experience. All returns are on us and will qualify for free shipping.

 

To process a return or exchange, click here!


Here's some of our requirements:

Due to sanitary reasons, face masks are not to be returned. Please make sure you confirm the items and sizes in your order before you checkout.

 

Return requests must be initiated within the 30 days following delivery. Return packages postmarked after this time frame may be subject to denial and sent back to you.

 

Returns must be received in new condition. Meaning they must be unworn, unwashed, and with tags intact.

 

Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial and sent back to you. If received damaged, items will be shipped back and subject to additional shipping costs.

 

Handbags & Purses sold with a dust bag must be returned with their original dust bag.

 

Gift cards and clearance items cannot be returned for a refund.

 

Park Candy reserves the right to limit service to customers that show excessive return activity.

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