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What is your exchange policy?

We allow an exchange for pretty much any reason so long as the exchange has been requested within 30 days after delivery. Return & exchange shipping is free. 

 

Click here to process an exchange!

 

Here's some of our requirements:

All items that are sent back as an exchange need to follow our terms from the Return Policy. Items that do not meet the acceptable conditions listed in the Park Candy Return Policy may be subject to denial.

 

Online exchanges are limited to shipping addresses in the continental US.

 

Online exchanges are shipped using USPS Standard Shipping (Normally 3-5 days). If you require a different shipping times, please let us know at [email protected]. Different shipping methods are subject to a higher exchange fee.

 

Your original item should be scanned into the post office within 10 days after receiving your return label to avoid your exchange being cancelled.

 

Online exchanges must be initiated within 30 days from delivery of the item.

 

Final Sale items such as clearance items cannot be exchanged or returned.

 

Park Candy reserves the right to limit service to customers that show excessive return activity.

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